Effective Date: 1 September, 2023

This Privacy Policy ("Policy") outlines how C. Joseph ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our products, services, and content. By accessing or using any of our offerings, you consent to the practices described in this Policy. Please read this Policy carefully.

1. Information We Collect

a. Personal Information: We may collect personal information, such as your name, email address, contact details, and other identifiable information when you interact with our products, services, and content.

b. Usage Information: We collect information about your interactions with our offerings, including your device information, browser type, IP address, and usage patterns. This data helps us analyze and improve our services.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your preferences and activities. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

a. Provide and Improve Services: We use your information to deliver, maintain, and enhance our products, services, and content. This includes personalizing your experience and addressing technical issues.

b. Communication: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of receiving these communications at any time.

c. Analytics: We analyze usage data to understand how our offerings are used, enabling us to improve user experiences and tailor content to your preferences.

3. Information Sharing

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our products, services, and content. These providers are obligated to protect your information and use it solely for the purpose of providing services to us.

b. Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as entirely secure. You use our offerings at your own risk.

5. Third-Party Links

Our products, services, and content may contain links to third-party websites or resources. We are not responsible for the privacy practices of these third parties, and you should review their privacy policies before interacting with them.

6. Children's Privacy

Our offerings are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

7. Your Choices

You can control certain aspects of your personal information, including updating your contact preferences and managing cookies. Please refer to your browser's settings for more information.

8. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of our offerings constitutes your acceptance of these changes.

9. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Policy, please contact us at connor@cjosephstudio.com.

By using our products, services, and content, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Subscription Agreement: By subscribing to Design Foundry's Design As A Subscription (DAAS) service, you agree to abide by these terms and conditions.
2. Subscription Fees and Billing Cycle: Design Foundry charges a monthly subscription fee depending on your plan for unlimited design requests and revisions. The subscription fee must be paid in full at the beginning of each monthly billing cycle.
3. Cancellation and Refunds: You may cancel your subscription at any time by providing written notice to Design Foundry. Upon cancellation, your subscription will not renew at the end of the current billing cycle. Any outstanding payments owed by the client up to the cancellation date will be prorated and must be settled within [insert number] days. There are no refunds or pro-rata refunds for any remaining days in the billing cycle.
4. Service Hours and Turnaround Time: The DAAS includes unlimited design requests and revisions within a working business day of 9am-5pm AEST, Monday to Friday, excluding public holidays in Queensland, Australia. For emergency or rush requests outside of these hours, an additional fee may apply. The expected turnaround time for standard design requests or revisions is 48 hours or longer, depending on the complexity of the request and workload.
5. Scope of Services: Design Foundry provides design services for businesses, including but not limited to graphic design, branding, marketing collateral, digital assets, and web design elements. The scope of services excludes coding, development, or implementation of designs into live platforms or systems unless expressly agreed upon in writing as part of a separate project.
6. Client Responsibilities: Clients are responsible for providing clear and concise design briefs, materials, assets, and feedback for design requests and revisions. Any delays or changes in project scope initiated by the client may impact the turnaround time and delivery of design work. Design Foundry reserves the right to revise timelines and deliverables accordingly.
7. Intellectual Property and Usage Rights: Design Foundry retains the intellectual property rights to all designs created under the DAAS subscription. Clients are granted a non-exclusive, non-transferable license to use the designs for their business purposes only. For specific uses outside the scope of the subscription or transfer of ownership, written permission and additional fees may apply.
8. Confidentiality and Data Protection: Design Foundry maintains strict confidentiality measures to protect client information, data, and design concepts. All information shared during the course of the subscription is treated as confidential and will not be disclosed to third parties without prior written consent, except as required by law or for the provision of services.
9. Limitation of Liability: Design Foundry endeavors to deliver high-quality design work within the agreed timelines. However, we do not guarantee specific outcomes or results from the design services provided. Design Foundry's liability is limited to the extent permitted by law and excludes indirect, incidental, or consequential damages. Clients are encouraged to review and approve design proofs and concepts before finalization to mitigate errors or discrepancies.
10. Termination of Agreement: Either party may terminate the subscription agreement with [insert number] days' written notice for reasons including but not limited to breach of contract, non-payment, or force majeure events. Upon termination, Design Foundry will cease providing design services and assist in transferring files or completing ongoing projects as mutually agreed upon.
11. Legal Compliance and Jurisdiction: These terms and conditions are governed by the laws of Queensland, Australia. Any disputes arising from the subscription agreement will be resolved through good faith negotiation. If a resolution cannot be reached, the parties agree to mediation in Maroochydore, Queensland, before pursuing legal proceedings. Each party shall bear its own legal costs unless otherwise agreed upon.

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